Privacy Policy
Last Updated: January 2024
Introduction
The EST Investment Platform (hereinafter referred to as "we") deeply understands the importance of personal information to you. We will protect your personal information and privacy security in accordance with laws and regulations. This privacy policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
1.1 Information You Actively Provide
- Account Information: Registration information such as username, email address, password
- Identity Information: Real-name authentication information that may be required according to regulatory requirements
- Payment Information: Wallet addresses, transaction records, etc.
- Contact Information: Mobile phone number, email address, etc.
1.2 Information We Automatically Collect
- Device Information: Device model, operating system, unique device identifier
- Log Information: IP address, browser type, access time, visited pages, etc.
- Cookies and Similar Technologies: We use cookies to identify you and provide better services
2. How We Use Your Information
We will use the collected information for the following purposes:
- Provide, maintain and improve our services
- Process your investment orders and transactions
- Send you service notifications, updates and marketing information
- Verify your identity and prevent fraud and misconduct
- Analyze service usage and optimize user experience
- Comply with legal and regulatory requirements
3. Information Sharing and Disclosure
3.1 We Promise Not to Sell Your Personal Information
We will not sell your personal information to third parties.
3.2 In the following circumstances, we may share your information:
- With Your Consent: After obtaining your explicit consent, we will share your information with third parties
- Service Providers: We may provide information to third-party service providers that support our business (such as payment processing, data analysis, etc.)
- Legal Requirements: According to laws and regulations, litigation, government requirements, we may need to disclose your information
- Protecting Rights: To protect the legitimate rights, property or safety of the platform, users or the public
4. Information Storage and Security
4.1 Storage Location
Your personal information will be stored in the People's Republic of China. If cross-border transmission is required, we will ensure compliance with relevant laws and regulations.
4.2 Storage Period
We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless a longer retention period is required or permitted by law.
4.3 Security Measures
We take various security technologies and procedures to protect your personal information, including:
- Data encryption for transmission and storage
- Strict access control and permission management
- Regular security audits and vulnerability scans
- Security training and management systems
5. Your Rights
According to relevant laws and regulations, you have the following rights:
- Right to Access: You have the right to access your personal information
- Right to Correction: You have the right to correct inaccurate or incomplete personal information
- Right to Deletion: Under certain circumstances, you have the right to request deletion of your personal information
- Withdrawal of Consent: You have the right to withdraw previously given consent
- Account Cancellation: You have the right to cancel your account
6. Protection of Minors
Our services are not directed to minors under the age of 18. If we discover that we have collected personal information from minors without parental or guardian consent, we will delete the relevant information as soon as possible.
7. Changes to Privacy Policy
We may update this privacy policy from time to time. The updated policy will be published on the platform and marked with a "Last Updated" date. We will notify you of significant changes through messages, emails, etc.
8. Contact Us
If you have any questions, comments or suggestions about this privacy policy, or need to exercise your rights, please contact us in the following ways:
- Email: privacy@est-platform.com
- Address: Platform Contact Address
We will respond to your request within 15 business days after receiving it.